Amex

Cash Pickup Feature

Cash Pickup Feature

The “Cash Pickup” feature allows Serve and Bluebird pre-paid card users to withdraw cash at any Walmart, as an alternative to using an ATM. In 2014, 12% of tax season call volume regarded withdrawal limits that prohibited users from receiving their tax refunds in cash. By building cash withdraws at retail stores, we alleviate this pain point while also reducing call volume.